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Certification

The Certification tab helps you monitor your team’s progress through training programs and certification exams.

Required role: Team Manager or Org Manager

Certification Dashboard

The certification dashboard offers three different views:

The default view shows a table of all team members with their training status:

  • Name — Team member’s name
  • Days Assigned — How long they’ve been assigned to their current training
  • Training Progress — Percentage completion of their assigned course
  • Current Phase — Where they are in the training pipeline

You can sort by any column to quickly find who needs attention.

Switch to the certification view to see:

  • Certifications obtained by each team member
  • Upcoming certification due dates
  • Progress through certification phases:
    1. Registration — Signed up for the certification
    2. Lab Completion — Completed all lab requirements
    3. Certificate of Completion — Received course completion certificate
    4. Certification Test — Scheduled or completed the proctored exam
    5. Certified — Passed the exam and received certification

The verbose view provides a detailed per-course breakdown showing:

  • Individual scenario completion
  • Video training hours completed
  • Lab (VM) hours logged
  • Granular progress metrics per training module

Toggle the Past Students option to include team members who have previously completed or left training programs. This is useful for tracking historical certification data and renewal timelines.

A sidebar section shows upcoming certification exams and team events, helping you plan around important dates.